Cherwell Adds Microbiology Product Specialist to Customer Support Team
Cherwell Laboratories has boosted its industrial microbiology expertise for enhanced customer support by appointing Andrew Ramage as Microbiology Product Specialist. As an industrial microbiologist, Andrew’s appointment demonstrates Cherwell’s ongoing commitment to providing customers with excellent customer service and the highest quality of products.
Andy Whittard, Managing Director of Cherwell, commented, “With the focus on excellence in customer services remaining a core principle within the company, Andrew will be a valuable addition to the team. Andrew’s background within industrial microbiology provides a thorough understanding of the applications for which our products are used. Along with his first-hand experience of the challenges of interpreting and implementing regulations within the pharmaceutical and associated industries, Andrew’s knowledge and expertise will further strengthen the expert support we provide to our customers.”
Andrew’s role as Microbiology Product Specialist will involve providing direct technical and applications support to customers and distributors of Redipor® Prepared Media. As well as working with customers to ensure Cherwell offers the specific products required for their specialist applications, Andrew will also be maintaining, developing and sharing Cherwell’s understanding of regulatory requirements and scientific advances. For example, he has recently posted some of his key learnings from Pharmig in his ‘Pharmig 2015 Annual Conference blog’ on Cherwell’s website.
Prior to joining Cherwell Laboratories, Andrew has had over 15 years’ valuable experience working as both a Quality Control Microbiologist and within an aseptic manufacturing facility. Most recently, Andrew worked at the National Institute for Biological Standards and Control, managing the QC microbiology laboratory, where Cherwell’s Redipor® prepared media products are regularly used.
Commenting on his new role, Andrew said, “Having been a long-time customer of Cherwell Laboratories and having appreciated the quality of the customer service received, it is great to get the chance to further enhance that service by sharing my knowledge and experiences. I look forward to helping customers make the best use of our products and helping to solve their problems.”
During Andrew’s career, he has gained extensive experience of the Environmental Monitoring of cleanrooms, the testing of sterile and non-sterile products, and the fumigation of both cleanrooms and high containment level laboratories. This knowledge and expertise and experience of using Cherwell’s products, will help Cherwell strive to provide the right product and service to meet customer’s needs.
For more information about Cherwell Laboratories, please visit www.cherwell-labs.co.uk or follow @CherwellLabs on Twitter.
Date Published: 15th December 2015
Source article link: Cherwell Laboratories Ltd
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