Corrective And Preventive Action Procedure (CAPA) is both a precursor to and component of RCA that helps people prevent non-conformances from occurring and if all else fail; answer the question of why the non-conformance occurred in the first place. Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the problem. What is a non-conformance? When you have a non-conformance in the laboratory, how do you approach it?
WHY SHOULD YOU ATTEND
An ounce of Prevention is worth a pound of Cure; but, when a non-conformance does occur it is critical to get to the real origin of the problem. Root Cause Analysis uses a specific set of steps, with associated tools, to find the primary cause of the problem.
• Taking pro-active preventative actions
• Identifying a non-conformance
• Examining the Data
• Defining a non-conformance
• Developing a Non-Conformance Report (NCR)
• Investigating and documenting a non-conformance
WHO WILL BENEFIT
• QA managers
• Laboratory managers/supervisors
• QC practitioners.
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